A Career At UNIFY Financial
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Welcome to UNIFY Financial Credit Union's Career Portal 

UNIFY offers a wide selection of financial products and services to assist in making the important financial decisions our members face throughout life’s many different stages. UNIFY also provides a better banking experience with robust online banking tools.  Accessibility and member satisfaction are our focus via our 24/7 U.S.-based Contact Center or one of our nationwide branches.

UNIFY doesn’t stop at great member service and financial products, we are also a GREAT company to work for!  We have opportunities nationwide offering competitive salaries. We believe our team members are our best asset, so we take care of our team with a generous benefits package including: education reimbursement, 401k plan with an employer match, medical, dental and vision insurance.

At UNIFY, you will advance your career with one of the nation’s largest 100 credit unions, with a reputation for being financially sound and growth-oriented.  Apply today!

DMV Specialist

Department: Consumer Support
Location: Mesa, AZ

The Lending Support Representative (DMV Specialist) conducts reviews of consumer loan files for adherence to UNIFY’s policies, procedures and documentation requirements, processes vehicle ownership transfers, works claims associated with loan products, assists team members and members with GAP Insurance, Mechanical Breakdown Protection (MBP) and Debt Protection inquiries and responds to requests regarding complex lien transfers and general loan information.


Specific Duties & Responsibilities

  • Obtains and processes all necessary Departments of Motor Vehicles (DMV) documents (Lien Release, Audit Loan Files and QA review)) from branches and processors, corresponds with members, the DMV and dealerships to ensure vehicle liens are perfected and assists with completing DMV paperwork. 
  • Verify legal transfer of documents for the Department of Motor Vehicles
  • Prepare tax and title documents
  • Submit all legal transfer documents to the Department of Motor Vehicles
  • Submit documents to the state to acquire duplicate titles
  • Ensure that tax and title documents are promptly and properly completed
  • Promptly and professionally answer all incoming and internal calls
  • Check titled documents to include all the necessary requirements for each state; identify discrepancies and advise and communicate with various entities for completeness and accuracy including but not limited to: loan officers, members, and dealers
  • Complete title work by processing transfers, releases and lien filings on all titled loans
  • Verify title in the state for which it is filed
  • Interact with members, dealers, and representatives of regulatory agencies in resolution of title issues
  • Record title information on the loan management system for electronic titles when available; secure follow-ups for liens
  • Processes title/lien release functions within established timeframes.
  • Insurance admininstration/processing of GAP, Debt Protection and Mechanical Breakdown Protection claims
  • Reviews a representative sample of consumer loan files to ensure that complete funded loan packages are received from loan processors within designated timeframes.
  • Prepares the appropriate loan document reports to record non-received loan packages within established timeframes.
  • Reviews consumer loans to verify that they have been properly processed on the Host system, including, but not limited to, checking rates, due dates, loan documents, income documentation, proper signatures within established timeframes.
  • Reviews funded loan documents to verify that loan officers’ conditions, rate adds and stipulations have been met within established timeframes. 
  • Reviews funded loans to verify that all required loan documents in each loan package are received within established timeframes.
  • Corrects specific data in the Host System as directed by management. 
  • Performs all other duties as assigned cheerfully, willingly, and with professionalism and accuracy.



  • High school diploma or equivalent.
  • A minimum of two years consumer lending and/or audit environment experience, preferably in a financial institution.
  • Strong organizational skills. Responds timely and is able to priortize tasks.
  • Effective verbal and written communication skills with individuals and small groups.
  • Proficient with computers, Word, Excel, and quick to learn new applications
  • Calm and friendly approach and demeanor
  • Strong working knowledge of DMV processing and familiarization of DMV documentation in multiple StatesWorking knowledge of Symitar and Dealertrack a plus
  • Requires proficiency in spreadsheet and word processing software applications.

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