UNIFY Financial Credit Union is one of the nation’s largest credit unions with a reputation for being innovative, financially sound and growth oriented.
At UNIFY, our team members work together to strive toward a common goal, “providing superior service to our members.” And we are #hiring.
Already a UNIFY Team Member?
Apply with your UNIFY email to be tagged as an internal candidate.
Why should you consider a career with UNIFY? |
||
#Career ProgressionWe believe in our Team Members and invest in their progress. With clearly defined career paths, we provide opportunities to grow and learn in your existing role, so that you can move on to the next level. UNIFY also believes strongly in supporting our team members’ education by sponsoring certifications, as well as providing tuition reimbursement. |
#Diversity Equity & InclusionWe believe striving for more diversity, equity, and inclusion fosters team member engagement and enables us to provide superior service to our members.There is a DE&I Plan, a Council that is made up of a variety of team members, as well as Team Member Affinity Groups (TAGs), where individuals and allies can come together and connect with one another. |
#InnovationUNIFY is a place where you get to work on progressive and innovative financial solutions.We are focused on providing our members with the most comprehensive Financial Products and Services. Our suite of products and services continuously expands to meet the evolving needs of our members. |
#Non-ProfitIt’s a simple concept,“people over profit.” Credit unions were created during the Great Depression, a time of economic chaos, when people were unable to get loans from over-leveraged banks. As a result, people banded together to pool their resources and help one another. While the world has changed, the core value of credit unions—people helping people—remains stronger than ever. |
#Work StyleWhat makes a great Unifier? Our most successful team members are those that enjoy helping people and are willing to take the extra step to do so. Because of our intensive commitment to service, our team members need to be able to shift directions quickly and adapt as our members’ needs change. Being nimble, agile and change oriented are common traits that we find in our top performers. |
#CultureAt UNIFY, we know: our team is a like a peanut butter & jelly sandwich – we’re always Better Together! With respect and collaboration, we deliver a better banking experience for our members. We strive to create a fun work environment and keep our team members engaged. With Halloween costume contests, social media video challenges, Unifiers’ Choice Awards and many more; our team members have plenty of opportunities to express themselves authentically and engage with each other. |
Department: | Branch Operations |
Location: | Torrance, CA |
As a Member Service Specialist, you’ll help UNIFY’s credit union members safeguard their assets!
At UNIFY, you matter and are supported, because your success is integral in the overall success of the team and experience of our members.
Our members are the priority. As a Credit Union we are not driven by profit margins and stock prices (like other financial institutions…).
We are all about making sure that our members get the knowledge and assistance they need. The Member Service Specialists work directly with members to do just that!
Daily, you will
What you will get from us:
What we need from you:
____________________________________________________________________
Overview:
UNIFY Financial Credit Union is one of the nation’s largest 100 credit unions with a reputation for being financially sound and growth-oriented. We’re expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, “providing superior service to our members.” In doing so, we promote a culture where your ideas matter, your growth matters, and you matter. We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful
Summary:
The Member Service Specialist is a key branch team member that will perform both service and sales activities.
MSS’s will identify opportunities and take actions to expand our memberships, shares and consumer loan growth, through outbound calling, profiling members and generating internal referrals. MSS’s will also enhance existing relationships with credit union members in the branch by identifying financial needs and recommending convenient, efficient, and thoughtful financial solutions. This role will assist our members with products, including Consumer loans, general inquiries, recommending self-service technologies, and processing standard credit union transactions such as deposits and check cashing as needed.
Successful candidates should have a working knowledge of sales and member service practices and procedures in a financial institution.
Essential Duties & Responsibilities:
Required Skills
Qualifications:
See the UNIFY Difference!
At UNIFY, we believe that each team member is a valued contributor. Through a teamwork approach, we strive to provide a positive and rewarding workplace that helps our team succeed. UNIFY provides a work environment which promotes learning, growth, and the opportunity for team members to challenge themselves.
Competitive Compensation and Excellent Benefits Package* Includes:
Medical (PPO/HMO), Prescription, Dental (PPO/DMO), Vision, Life, and Short- and Long-Term Disability Insurance
Dependent and Medical Care - Flexible Spending Accounts
Vacation, Sick, Personal and Holiday Pay
401(K) Plan with employer match
Education reimbursement for approved programs
UNIFY banking privileges for you and your family
*All programs subject to review and change
UNIFY is proud to be a drug-free, EOE including disability/vets. For more information on UNIFY, visit us at www.unifyfcu.com